E-Surgicals offers Delivery on all orders
E-Surgicals tried to dispatch all orders within 1-3 days after receipt of order (online payment) or 1-3 days of confirmation of Cash on delivery order. Any delay in order dispatch will be informed to customer via website notification or via email/sms/call.
E-SURGICALS endeavors but does not guarantee to deliver the products to customers within 10 business days from the date of placing your order depending upon the shipping location. Factors such as delay in delivery through the courier partner, transporters’ strike etc. may also affect delivery timelines. E-SURGICALS will not be liable for any loss or expenses sustained by the Buyer arising from any delay in the delivery of the Products howsoever caused.
E-SURGICALS reserves the right to make delivery of the products order in partial shipments. If the Products are to be delivered in instalments, each delivery will constitute a separate contract. You may not treat the contract (as a whole) as repudiated if E-SURGICALS fails to deliver any one or more of the instalments or if you have a claim in respect of any one or more of the instalments.
If a customer fails to take delivery of the Products, E-SURGICALS may at its discretion charge you for the additional shipping cost.
Customers can submit any queries/complaints to our trained customer care representatives through the following
Via filling form on “Contact us” page by filling required details
Via Email – Write to us on info@surgicals.com regarding any queries/complaints that you might have
Speak to our trained customer service executives OR Leave us a message if we’re offline and we’ll get back to you within 24 hours
We will ensure that your queries/complaints are replied to within 24 hours and are resolved at the earliest.
We have fairly efficient search functionality with prompts based on the keyword you search for. In case use the chat function to send a query to our customer service and we will respond within 24 hours.
You can choose to checkout as a guest. You can view products and prices if you are not logged in as a registered user on Surginatal.com. You will be prompted to enter your contact details while checking out and will be registered automatically during the process.
Is Cash on Delivery (COD) payment method?
Yes, Cash on Delivery is available for order value upto 15000. Additional COD charge is may be charged.
We have a wide range of payment methods available for you to choose from.
Payment gateway: Pay through available payment gateways with available payment options
Whatever payment option you choose, you can rest assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times
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